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  1. Customer Support
  2. FAQs

FAQs

GETTING STARTED
Does Ridian hold my cryptocurriencies?
How does Ridian work?
Is Ridian a regulated financial institution?
How does Ridian build its strategies?
Where is Ridian available?
What is Ridian?

ACCOUNT
Can I have more than one Ridian account?
How can I reset my password?
How can I stop using Ridian?
How secure is Ridian?
What do I need to start using Ridian?

CONNECTING TO EXCHANGE
Ridian - Kraken API Setup Video Instructions
Ridian - Crypto.com API Setup Video Instructions
Ridian - Gemini API Setup Video Instructions
Ridian - Binance API Setup Video Instructions
Ridian - Bitso API Setup Video Instructions
How can I add my Binance API Keys to Ridian?
See all 13 articles

RIDIAN STRATEGIES
Why did my strategy get paused?
Will Ridian trade all of the cryptos in my exchange by default?
How many strategies can I have active at the same time?
How can I pause my strategy?
What Strategies does Ridian offer?
What is a strategy?

PAYMENTS
How much does Ridian cost?

CRYPTO MARKET
What is a bull and a bear market?

CONTACT
How can I contact Ridian?